Terms of Service

1. What We Sell

Cadike allocates genuine Autodesk software subscription seats from an Autodesk Enterprise (volume) subscription pool. When you purchase from us, a subscription seat is assigned to the email address you provide, and the software is activated on your own Autodesk account. You download the software directly from autodesk.com and sign in with your own credentials. Autodesk, AutoCAD, Revit, 3ds Max, Civil 3D, Inventor, Maya and Fusion 360 are registered trademarks of Autodesk, Inc.

2. Orders & Payment

All prices are listed in US Dollars (USD). An order is formed when payment is completed. You are responsible for providing an accurate email address — this is where your license is assigned and where order communications are sent.

3. Delivery & Activation

Licenses are delivered digitally. Orders are processed 24/7, including weekends. Most seats are active within 1 hour of payment; the absolute maximum is 8 hours. You will receive an email confirmation the moment your seat is live, along with setup instructions.

4. Refund Policy — Full-Term Seat Guarantee

• Before activation: you may cancel any order for a full refund at any time.
• After activation: every purchase is covered by our Full-Term Seat Guarantee for the entire length of your subscription. If your seat is ever deactivated during your term — for any licensing reason — we will assign you a replacement seat free of charge, or refund the unused months of your term on a pro-rated basis. The choice is yours.
• Guarantee period: the Full-Term Seat Guarantee runs from day 1 through the final day of your subscription term — not just the first 30 days. It covers activation failures, licensing defects, and seats that stop working mid-term.

Refunds are processed to your original payment method within 1–3 business days of approval.

5. License Term & Renewal

Each license is a subscription for 1 PC (Global), sold in 1-year or 3-year terms. 3-year terms are prepaid in full at a lower effective per-year rate. Subscriptions do not auto-renew and we never store your payment credentials. Renewals are offered at the same rate originally paid; we email a reminder approximately 14 days before expiry.

6. Acceptable Use

• Licenses are for the named account holder; resale or redistribution of your seat is prohibited.
• You must comply with Autodesk's own terms of use when using the software.
• We may refuse service for suspected fraud, chargeback abuse, or misuse of our volume licensing arrangement.

7. Limitation of Liability

Our total liability for any claim arising from an order is limited to the amount you paid for that order. We are not liable for indirect losses including lost profits, project delays, or data loss. Nothing in these terms limits rights you may have under applicable consumer protection law.

8. Changes to These Terms

We may update these terms from time to time. The version in force at the time of your purchase applies to that purchase. Material changes will be posted on this page with an updated date.

9. Contact

Questions about these terms? Email support@cadike.com, use live chat on any page, or open a support ticket. We typically respond within minutes, 24/7.